These services seams to be very very very slow depending on the amount of files on the my cloud and causing mostly all effects like slow communication/gui or network drops. Two ultra poor developed services are running at the WD M圜loud to create thumbs of the files on the NAS if possible. Reason later.Ģ) Download and install putty from or use any other SSH client/terminal.ģ) Connect to the WD My Cloud with putty, username is by default “root” with the password “welc0me” (o = zero in welcome).Ĥ) The next step can have a impact on the warranty. Try this (iam using Firmware v04.00.00-607 at the moment):ġ) Open the WD My Cloud Web Interface and enable in the Network configuration settings the SSH console, this can take some time regarding the increddible bad performance that could be possible. Of course the WD Support will tell you it’s a bad network cable, a bad LAN/WiFi or worse router configuration but mostly it’s poor development on the highest level done by WD! To much features, bad development and a weak hardware is a really bad combination the result is called: WD M圜loud.
Are you using a WD My Cloud NAS drive with a couple of files on it, like pictures or what ever? Did you get a “ultra” poor performance if you transfer new files to it or a “worse” performance in the online GUI? You got connections drops thru FTP, SMB or cloud access?